Who we are
Privacy Policy – Petral Energy
Last updated: October 2025
At Petral Energy (“we,” “our,” or “us”), accessible from https://petralenergy.com, we are committed to protecting your privacy and ensuring transparency in how your personal information is handled.
This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you access our website, submit RFQs or tenders, or interact with our services.
1. Information We Collect
We may collect and process the following types of information:
a. Information You Provide Directly
When you:
- Submit an RFQ or tender listing
- Register for a supplier or buyer account
- Subscribe to our newsletter or alerts
- Contact us via forms or email
You may provide:
- Full name and company details
- Business email address and phone number
- Tender or procurement details
- Uploaded documents or attachments
- Billing and payment information (for premium listings)
b. Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited, time on site, and referring URLs
- Cookies and analytics data (see Section 6)
2. How We Use Your Information
We use your information for the following purposes:
- To process and publish public RFQs or tenders
- To verify user identity and maintain account security
- To communicate updates, bid results, or alerts
- To analyze platform performance and improve user experience
- To comply with applicable legal or regulatory requirements
We do not sell, rent, or trade personal information to any third party.
3. Data Sharing and Disclosure
We may share limited data only in these circumstances:
- With service providers who assist in hosting, analytics, or email delivery
- With regulatory authorities when required by law
- With buyers and suppliers, when you voluntarily publish or submit tender data
All partners and vendors are bound by strict confidentiality agreements and data protection standards.
4. Data Retention
We retain your personal information only for as long as necessary:
- Active account data: retained while your account is active
- Tender and RFQ data: retained for historical and public reference
- Inactive accounts: removed or anonymized after 24 months
You may request deletion of your data at any time (see Section 8).
5. Legal Basis for Processing
Depending on your location, we process your personal information under one or more of the following legal bases:
- Consent: You have given explicit permission.
- Contractual necessity: Data required to fulfill a service or listing.
- Legitimate interest: To operate and improve the Petral Energy platform.
- Legal obligation: Compliance with government or tender regulations.
6. Cookies and Analytics
Our website uses cookies and tracking tools (such as Google Analytics) to enhance performance and user experience.
You can:
- Accept or reject non-essential cookies through our cookie banner.
- Delete cookies from your browser at any time.
Cookies may collect anonymous usage data but do not personally identify you.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
These include:
- SSL encryption (HTTPS)
- Regular security updates
- Restricted administrative access
- Data backups and malware protection
However, no online platform can guarantee 100% security.
8. Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Request data portability
- Object to processing
You can exercise these rights by contacting us at privacy@petralenergy.com.
9. Data Transfers
As Petral Energy operates regionally, your data may be stored or processed in other countries where our servers or service providers are located.
All transfers comply with applicable data protection laws and contractual safeguards.
10. Links to Other Websites
Our platform may include links to external tender sources or partner sites.
We are not responsible for their privacy practices and encourage you to review their respective policies.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law or our business practices.
Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Petral Energy
Attn: Data Protection Officer
📧 privacy@petralenergy.com
🌐 https://petralenergy.com